American Bottoms Customer Service

American Bottoms is a separate company from your water company and your sewer company.  American Bottoms accounts are automatically created when you open an account with your water company.

American Bottoms Regional Wastewater Treatment Facility - Sauget, IL.

Billing & Payments

American Bottoms has a variety of options to pay your bill.  Please click on the link below to see all of the current ways to pay your bill.

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Rate Setting Information

American Bottoms is committed to maintaining low rates for the community while continuing to produce a high quality wastewater effluent to protect our nation’s water resources both today and for future generations.  Please click on the link below to find more information about how we set our rates.

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FAQs

Do you have a question about your account?  Check out our FAQs first to see if the information is readily available.  If you do not see the information, please fill out a contact form and we will contact you as quickly as possible.

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We mail bills every month.  You will get one or more of these types of bills.

  • Brown & White postcard bill – when you live in our service area, you’ll get this bill every month.  This monthly bill includes treatment charges, past due amounts, and fees.  Non-payment on this bill will result in termination of your water services.
  • Blue & White postcard bill – this represents monies that have been turned over to collections.  You can set up agreements on these bills.  If these go unpaid, law suits and liens can result.
  • Brown & White Owner notifications – these are mailed to owners whose tenants are delinquent.

Note:  As of January 1, 2015, American Bottoms is no longer open to the public.  Click here for Payment Options.